Cookie Policy

1. Introduction
This Cookie Policy explains how Travelcomforthub uses cookies and similar tracking technologies when you visit our website. This policy is designed to comply with the General Data Protection Regulation (EU) 2016/679 (GDPR), Spain’s Law on Information Society Services and Electronic Commerce (LSSI-CE), and the guidelines of the Spanish Data Protection Agency (AEPD).

2. What Are Cookies
Cookies are small data files stored on your device (computer, tablet, or mobile) when you access our website. They allow the site to function securely, improve user experience, and provide us with information regarding site performance and security.

3. Types of Cookies We Use
3.1 Strictly Necessary & Security Cookies
These cookies are essential for the technical operation of the website and cannot be disabled. They handle critical functions such as:

Secure user authentication and session management.

Fraud prevention and security monitoring.

Maintaining your privacy preferences.

3.2 Preference Cookies
These cookies allow the website to remember choices you make (such as language, currency, or region) to provide a more personalised and efficient experience.

3.3 Analytics Cookies
We use these to understand how visitors interact with our website in an aggregated and anonymous manner. This helps us optimise our inventory and service delivery.

3.4 Functional Third-Party Cookies (Stripe & Payment Security)
To ensure the security of your transactions and prevent unauthorised payments, we use third-party services like Stripe. Stripe may place cookies to identify your device for fraud detection and to process your payment securely in accordance with their own Privacy Policy.

4. Legal Basis for Processing
Strictly Necessary Cookies: Processed based on our legitimate interest in providing a functional and secure website.

Other Cookies: These will only be activated with your prior, explicit consent. You will be presented with a cookie banner upon your first visit, providing clear options to “Accept All”, “Reject All”, or “Manage Settings”.

5. Cookie Retention Periods
Session Cookies: Deleted automatically when you close your browser.

Persistent Cookies: Stored for a defined period, typically not exceeding 12 to 24 months, unless a shorter duration is required by law.

Consent Records: Your preferences are stored for a maximum of 24 months before we ask for a renewal of your choices.

6. Managing Your Preferences
You have full control over non-essential cookies:

You may withdraw or modify your consent at any time via the “Cookie Settings” link in our website footer.

Most web browsers allow you to block or delete cookies through their internal settings.

Please note: Disabling strictly necessary cookies may result in the inability to complete a purchase or access secure areas of the site.

7. Data Protection and User Rights
Under the GDPR, any personal data collected via cookies entitles you to rights of access, rectification, erasure, and portability. For more details on how we protect your data, please refer to our Privacy Policy.

8. Updates to This Policy
We reserve the right to update this policy to reflect changes in legal requirements or our operational practices. Any updates will be posted on this page with a revised effective date.

9. Contact Information
For any enquiries regarding this Cookie Policy or your data, please contact:

Travelcomforthub
RETAIL PRODUCTS FROM SPAIN CORPORATION SL
Avenida Julio Iglesias, 12, Marbella, Andalusia 29660, ES
Email: neckpillow@travelcomforthub.com
Telephone: +34 902 11 83 08