Customer Support & Order Enquiries
Our customer support team is available to assist with all product and logistical enquiries submitted via email or telephone. We aim to respond to all written communications within 24 hours of receipt.

To ensure the security of your account and facilitate a swift resolution, please include your Order Number and the email address associated with your purchase when contacting us. This allows our team to verify your identity and protect against unauthorised access to your order details.

Billing & Payment Support
Important Security Notice: If you do not recognise a charge on your statement from Travelcomforthub or RETAIL PRODUCTS FROM SPAIN CORPORATION SL, or if you suspect an unauthorised transaction, please contact our support team immediately at neckpillow@travelcomforthub.com before contacting your bank. We maintain strict anti-fraud protocols and will work swiftly to investigate and resolve any billing discrepancies securely.

Legal, Compliance & Intellectual Property
Travelcomforthub respects the intellectual property rights of others and operates strictly within the legal frameworks of Spain and the European Union. For any formal communications regarding legal compliance, corporate transparency, or intellectual property rights, please direct your correspondence to our registered address or email us directly.

Written Correspondence
For formal letters or operational notices, please post your correspondence to our registered headquarters in Marbella. Please ensure that sufficient details are provided to allow our legal or customer relations departments to process your request accurately.